Connect VKontakte, Facebook, Instagram, Yandeks.Chat and other digital channels to the Open lines and meets all of the single chat of the company. All consultations from Open Lines immediately go to CRM. All customer history in CRM card
Free for 12 employees
All the customer's application are fixed in Bitriks24
A multi-level menu will help to more accurately determine the goals of the client.
No potential client will not be lost!
You respond to customers quickly and where it suits them
Here you can specify which of the employees will receive appeals with the opening lines.
You can set the working hours for the Open Line: time zone, working hours, weekends and holidays.
To greet the customer, you can send an automatic response to the first message from the customer.
Build communication with customers, taking into account the features of your business and the opportunities
Get feedback from your client about the quality of your employees. All grades are stored in a special section
Set up automatic replies to the most frequently asked answers. This reduces consultation time.
The widget should attract a client, but also not bother with its presence. Therefore, it is important to correctly configure the appearance and position of the button.
The highest award and performance indicator are recommendations from customers.