Digital agency VIS.center Learning center VIS Academy Profile VIS.center

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Support 24/7

+7 495 177 37 13

Technical support 24/7 | SLA

Technical support and audit

Tariff with subscription fee

10, 20 or more hours per month, one standard hour costs 1 700 ₽, unused hours burn at the end of the month. Guaranteed allocation of resources. Includes personal manager and the following types of work:
- programming, refinement, diagnostics of the program code of sites
- drawing pages, banners, etc. visual materials
- layout design, javascript integration
- content filling, rewriting, image processing
- conducting advertising campaigns, optimizing CTR, analyzing the effectiveness of advertising
- negotiating with the customer support tech support
- setting up the Customer’s server, software update, backup
- execution of requests to improve the performance of the site, search engine optimization; improve usability

The fare includes:
- financial responsibility for reaction time and deadlines
- the cost of one standard hour of work inside this package is 1700 ₽. When buying watches separately from this package - 1900 ₽.

17 000 ₽

Tariff with a deposit

From 50 standard hours per month (85 000 ₽ at the rate of 1 700), the clock at the end of the month does not burn. Guaranteed allocation of resources. Includes a personal manager and the following types of work:
- programming, refinement, diagnostics of the program code of sites
- drawing pages, banners, etc. visual materials
- layout design, javascript integration
- content filling, rewriting, image processing
- conducting advertising campaigns, optimizing CTR, analyzing the effectiveness of advertising
- negotiating with the customer support tech support
- setting up the Customer’s server, software update, backup
- execution of requests to improve the performance of the site, search engine optimization; improve usability

Rate includes:
- financial responsibility for reaction time and deadlines
- the cost of one standard hour of work inside this package is 1 700 ₽. When buying watches separately from this package - 1 900 ₽.

85 000 ₽

Postpaid tariff

Postpay at the end of the month at a rate of 1900 ₽ per hour. Includes a personal manager and the following types of work:
- programming, refinement, diagnostics of the program code of sites
- drawing pages, banners, etc. visual materials
- layout design, javascript integration
- content filling, rewriting, image processing
- conducting advertising campaigns, optimizing CTR, analyzing the effectiveness of advertising
- negotiating with the customer support tech support
- setting up the Customer’s server, software update, backup
- execution of requests to improve the performance of the site, search engine optimization; improve usability

Rate includes:
- financial responsibility for reaction time and deadlines

1 900 ₽

Work on weekends, inappropriate time and urgent work

Performed at double the rate of standard hour according to your tariff plan.

3 800 ₽

Round-the-clock monitoring of the Client’s server / site

Round-the-clock technical support and monitoring of the Client’s site or server.
Terms and conditions:
1. Reaction time - no more than 15 minutes (guaranteed SLA - Service Level Agreement)
2. Round-the-clock, daily server monitoring - no weekends and holidays
3. Personal account for setting and tracking tasks
4. Works under this service are paid at the standard rate per hour (1 900 ₽). Important! Under the work refers to the services associated with the administration of the server (hosting) of the Customer, and not related to setting up or programming directly 1C-Bitrix.
5. Financial responsibility for violation of the terms of the reaction

Price per month is specified without taking into account the spent standard hours.

45 000 ₽

Acceleration of sites (composite site)

Acceleration of the site on the platform "1C-Bitrix." It consists in switching to a composite site technology, which will speed up the page return time up to 100 times .
1. How it works:
- the page is divided into 2 components: static and dynamic.
- the static part is cached and displayed instantly - the user immediately sees the content and can work with it.
- the dynamic part is loaded in the background and cached in the visitor's browser.
2. All sites developed on the 1C-Bitrix: Site Management platform can operate using composite technology.
3. Why is it profitable?
- site response is 100 times faster
- the best ranking of sites on Google and Yandex
- significant increase in online store conversion

The cost fork is indicated, since the amount of work on analyzing and optimizing a simple corporate website and a social network or portal may vary significantly. Also to perform the work must be available updates Bitrix.

For details, see the official 1C-Bitrix page .

17 000 ₽ - 100 000 ₽

Technical audit of Internet projects

Technical audit of the site - analysis and preparation of a report on the site, which contains:
1. Analysis of the site code
2. Analysis of site management system capabilities, site scalability, versatility of the program part of the site and reliability of its operation
3. Analysis of the layout of pages on the site for compliance with W3C HTML 1.0 standards
4. Analysis of user interaction elements - forms, scripts. Error processing.
5. Dynamic Addressing, Using Sessions
6. Analysis of page headers, checking the technical availability of the site for users
7. Site security analysis
The cost fork is indicated, as the amount of work on analyzing a simple corporate website and a social network or portal may vary significantly.

25 000 ₽ - 75 000 ₽

Work with site content

Filling project information

Filling the site with information includes preparing the source text for publication on the Web and uploading such text to the Customer’s site.
Cost includes processing of photos if necessary.
Price is indicated for one work hour.

700 ₽

Подробнее

Copywriting

Preparation of materials and writing advertising text. Analysis of the target group and audience, which is designed advertising text. The cost is per 1000 characters.

700 ₽

Подробнее

We have been supporting sites on 1C-Bitrix for more than 11 years. Our staff is exclusively professionals, so every employee is carefully selected. We do not cooperate with low-skilled specialists, remote subcontractors and employees. The company staff website optimizers, web analysts, marketers, programmers, web designers, designers and project managers work on the 1С-Bitrix support site.

For the content management system Bitrix there are many technical documentation, a variety of design topics and useful modules. But often there are individual tasks for which there are no ready-made solutions. In such cases, we are ready to help you.

The company performs any activity related to Bitrix. It can be round-the-clock technical support of the site 24/7, integration with 1C, development of components, implementation of CRM, payment systems and delivery services, as well as performing any other specific tasks.

Mode of operation

Professional support of corporate sites on 1C Bitrix 24/7 without weekends or holidays.

Reaction time

For requests from customers with high importance status - 5 minutes, for all others - no more than 10 minutes. Not a single extra minute.

System

We do not lose your applications using a reliable and productive system. This becomes a guarantee of their timely and accurate implementation.

GIT

The version control system provides wide functionality for the rapid introduction of new widgets, modules and components. Git allows you to return the status of the site to any previous version.